Do not go here! I'm a size 6- they sent me 18!!! Then resent me a 10 and agreed to pay for alterations and NEVER did!
citysearch.com - user review - 02/29/2008
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When I found out my daughter was getting married, I was thrilled. Being the Mother of the Bride, finding a suitable and comfortable dress was my top priority. I came into the Wedding Library and found the most...
citysearch.com - user review - 02/23/2008
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I can't believe this place has remained open for more than a couple of months! The level of service is hideous--my maid of honor did not receive a response or acknowledgement when her dress showed up late...
citysearch.com - user review - 02/19/2008
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...unless you actually get turned on by the thought of being aggravated beyond belief in the months and weeks before your wedding. Service is atrocious, indifferent, incompetent. Even the owner, who I had to turn to b/c the floor workers couldn't get it right, showed absolutely no remorse or concern for my issues. She promised to get back to me after 'investigating' and never did. I only had 2 bridesmaids, and both were treated miserably (ie, owed money that was never refunded (rush fees are meaningless--dresses still come late), calls went unanswered, and dresses came late/wrong). The fact that they are affiliated with Saks Fifth Avenue is ASTOUNDING. Saks should think twice about this, before they jeopardize their own good reputation. If you are of that old-fashioned belief that wedding boutiques should exist to make the bride's life a little easier, think twice, even three times about going here. It simply isn't worth the aggravation.
openlist - user review - 02/19/2008
The Wedding Library is affiliated with Saks, but the service and attention to detail is pitifully poor. Multiple problems with our bridesmaid dress orders due to sloppiness. Completely unconcerned with fixing...
citysearch.com - user review - 01/16/2008
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I have used The Wedding Library many times to order personal stationery, wedding party gifts and bridesmaids dresses. I love their selection and always have found what I needed. I have always enjoyed working...
citysearch.com - user review - 03/26/2007
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I went into the Wedding Library with my fiance feeling confused about save the dates and invitations. He and I were were in complete disagreement about what to do. We met with Shana, who specializes in...
citysearch.com - user review - 01/30/2007
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Forgetting to add stamps to the rsvp cards, being unreachable via phone and closed on a friday for "Staff development" are just a few things that are wrong with this wedding planning company. You would have...
citysearch.com - user review - 01/19/2007
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The Wedding Library is this cute and chic retail store that offers just about everything to brides including wedding planning services (which is their specialty). At first, my impression was totally different...
citysearch.com - user review - 06/07/2006
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in comparison to other places which they are unable to spend time with you, the wedding library is by appointment only- you know that they actually set out a time slot to help you. they have some really fun...
citysearch.com - user review - 06/02/2006
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Everything has been taken care of, and my wedding is going to be the best day of my life. They were extreemly accomodating to my needs, and their customer service is supurb. Not to mention, they always calm my...
citysearch.com - user review - 06/02/2006
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I found this service to be unhelpful. I did my 'save the date' cards through wedding library and they were unable to do anything aside from place my order. No suggested text, fonts, colors. I was told about...
citysearch.com - user review - 04/04/2006
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Here comes the bride...and the caterer...and the florist...and you get the idea. The Wedding Library...
judysbook.com - user review - 01/11/2006
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Don't. Shop has terrible customer service - dresses took more than 3 months, one got lost after mailing. Assistants are indifferent at best, hostile at worst. Clerks were uninterested in finding out why order...
citysearch.com - user review - 12/09/2005
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My first thought was that my fiance and I could tackle the wedding planning ourselves as we are both highly organized and thorough. Wrong! Thank God for The Wedding Library. Everyone here has been extremely...
citysearch.com - user review - 07/15/2003
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